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14-11-2024

New features: Smart card reference

What's new?

We are pleased to announce that all references to the term smart card have been removed from the Digidentity app for product and service registrations.


Who is impacted?

This feature applies to both existing and new users. Instead of creating a smart card, all users will now be prompted to enter a PIN code to secure their account.


Why the change?

In the previous term, smart cards often led to confusion during registration. Replacing it with Enter a pin code makes the process clearer and more user-friendly.


Admin Assist page


What's new?

This page provides Company Administrators with all the necessary tools and resources to support their users, containing user manuals, video guides, FAQs, and more.

Please click here to access our admin assist page.


Who is impacted?

This page is dedicated to all our company administrators.


Why the change?

We identified a gap where we could offer our company administrators a single platform containing all the tools, tips, and resources they need to support their clients effectively.




Improvements

No major improvements to report.




Bug Fixes

Missing date of birth on ID Documents

A fix has been deployed to address the missing date of birth information in ID documents. If the date of birth is absent, the system will now auto-fill a prefix date, such as 01-07, allowing users to complete their registration without rejection.




General updates

No general updates to report.

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