New Features: SERMI

1. Customisable SERMI Screens

We're excited to introduce new customisation options for Conformity Assessment Bodies (CABs) using the SERMI product. Now, you can personalise your customers' user journey with customisable landing and success screens.

What to Expect

Landing Page: Users will first encounter a landing page designed to inform them about accepting their SERMI Certificate. This screen helps set expectations and provides a clearer starting point for users.

Success Screen: After successfully activating their certificate, users will see a success screen confirming completion of the process.

Both screens can be customised with your preferred text, allowing you to tailor the messaging to your audience.

How to Use

If you'd like to personalise these screens, please contact our Customer Success Department for guidance and support with the configuration process.

If you don't contact us to personalise the text, we will use the default wording.

2. Chain Authorisation Initiation Disabled for RSS

We have updated the chain authorisation process within the Digidentity app. Effective immediately, chain authorisation requests can no longer be initiated by an RSS (Remote Service Supplier). Instead, only an IOE (Independent Operator Employee) will have the ability to initiate this process.

This change aligns with the latest SERMI scheme guidelines to ensure compliance and improve the security of the authorization process.

Please review the updated documentation on the SERMI CAB website for further details on these changes.

If you have any questions or need assistance, our Customer Success team is here to help.